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General FAQ’s

Shopping with WARX is 100% safe & secure! We value our customer’s information and value their presence. Please review WARX Privacy Policy for further details.
Click CONTACT US to get in touch with our friendly Customer Care service, or better yet, click on the “Live Chat” button to immediately get in touch with a Customer Care representative for detailed information.
We promise 100% satisfaction – guaranteed. If you are not satisfied with the product (for various reasons), you may return your purchase. Please review our Return/Refund policy.
We value our customers and your information is of the utmost concern, ensuring a safe and secure medium of transaction. The server that hosts our e-store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is stored in small bits of code that cannot be read as they travel to us over the Internet. If you have additional questions about the security of ordering online, please feel free to e-mail us at info@warx.co.uk
To view the contents of your cart, click on the Shopping Cart button at the top right corner of your screen. Once you click on that button, you can easily change the quantity of the item in your cart by updating the quantity listed and then clicking the Update Shopping Cart option. You can also delete any item added in your cart by clicking the Remove Button and then updating your cart with the Update Shopping Cart button.
All you need to do is: Find the item you want. Click the Add to Cart button to add the item to your cart. You can easily change the quantity you want to purchase of a particular item in your cart by updating the quantity listed and then clicking the Update Shopping Cart button.
You can delete any item in your cart by clicking the Remove Button and then updating your cart with the Update Shopping Cart button.

SHIPPING FAQ’s

HOW DO I TRACK MY SHIPMENT?

Once your order has been processed and shipped you will receive a confirmation email with tracking information. You can track the progress of your shipment by clicking on the tracking link provided in your confirmation email. Note: Tracking information to be updated on the shipping carrier’s website may take up to 24 hours.

ARE MY PURCHASES FREE TO SHIP?

Yes. All light items are eligible for free shipping worldwide.

WHAT SHIPPING METHODS DO YOU OFFER TO EUROPE?

Customers in the European Union are served by our warehouse in the United Kingdom and may be dispatched using DPD, Parcel-Force or Royal Mail standard shipping services. Depending on your location, estimated delivery is between five to seven working days.

HOW MUCH WILL IT COST ME TO SHIP MY PRODUCT?

Shipping of Light Items is free worldwide. For heavy items, shipping charges and available service will vary based on package size, weight and country of destination. Please review our Shipping & Delivery Information page for more details.

WHAT IS WARX INTERNATIONAL SHIPPING POLICY?

All light items are eligible for free shipping worldwide. International shipping charges and available service will vary based on package size, weight and country of destination. We ship “Heavy Items” to the following locations. Please note that there is no expedited service available for shipping of heavy items.

WHAT SHIPPING METHODS DO YOU OFFER TO USA, CANADA AND MEXICO?

We have a domestic warehouse located in Texas to ensure your order is shipped and delivered as quickly as possible. Shipping rates vary depending on the method selected and the warehouse location. We’ve partnered with multiple local and national couriers in the United States. Unfortunately, there may sometimes be errors, and products which are available a tour website may occasionally be out of stock in our domestic warehouse. In that case, we will notify you via email and any unavailable item will be sent from United Kingdom or removed from your order.

HOW FAST CAN YOU DELIVER MY ORDER?

Shipping of Light Items is free worldwide. For heavy items, shipping charges and available service will vary based on package size, weight and country of destination. Please review our Shipping & Delivery Information page for more details.